a little style adventure
Info & FAQs
We do not have a receptionist.
The best way to book is through our online booking site.
Our salon phone is for text only, so any questions are best directed to your stylist by email or our generalized email : bookings@fieldtriphair.com.
We advise reading over our bios to see who might feel like a good fit.
Please choose your stylist first
We all book differently, have our own specialties, hair philosophies and manage our own bookings.
Services are booked and charged based on timing and not age or gender.
There will always be a range and a scale as each person is unique and their hair should be treated as such.
Every appointment is a distinctive experience.
Genuinely unsure of who to book? Please use the form!
Appointments
Our team’s time is their livelihood!
Please allow a minimum of 48 hour’s notice for any booked appointment you wish to cancel (illness related or otherwise) or you may be subject to a cancellation fee for the full amount of your service.
We understand that cancellation policies and fees can be upsetting when enforced, however please understand your appointment times are set aside just for you and missed or late cancelled appointments are very difficult to fill, leading to a loss of income for your stylist.
We respect the time we get to spend with you, thank you for respecting ours.
Cancellation Policy
We are constantly striving to help make our salon as best as possible.
Field Trip Hair Co. is a safer space that values community and the beauty of diversity.
We welcome the full rainbow of humanity, haters have no place here.
Our salon's current details :
MASKS
As of April 2023, our masking policy has moved to optional.
Clients may wear masks if they wish, and they may also request their stylist wear a mask during their appointment. Additionally if anyone is presenting with symptoms of illness, they may be asked to mask in consideration of the others.
This policy may return to every day masking if the situation requires.
You may email us if you have any questions around this and we'd be happy to help.
DOORS
Your stylist will come to collect you at the time of your appointment and assist with the door if necessary.
Our front entrance is fully accessible with no steps to enter the space.
CHAIRS
Our salon chairs have a weight capacity of 350 lbs and have a seat diameter of 20" wide and 17" deep.
SINKS & Shampoo Experience
Our shampooing sinks are elevated onto a stage with two steps.
We have sourced a collapsible ramp with a weight capacity of 600 lbs and have mounting brackets to allow us to use it. Due to space restrictions, we have this setup available on a as needed basis. Please reach out by email before your appointment to let us know if you require any mobility support for your visit.
SCENTS
Salons are by nature a heavily scented environments.
We are carry fragrance free shampoo, conditioner, and a few product options for use on our clients with sensitivities. Clients are permitted to wear a mask if they should ever wish or need to even when the mask mandate is lifted.
NOISE
Salons can be a loud experience.
For clients with sound sensitivities we offer both single use earplugs on request, and the ability to request "Silent Treatment" in the booking notes. If "Silent Treatment" is requested this means conversations will be kept to the essential minimum for consultation purposes. But please note there will be peripheral noises.
Tuesdays, Sundays and first thing in the morning appointments are usually calmer times and clients with sensory sensitivities are best advised to book then.
COMMUNICATION
For Deaf and HoH clients we can communicate by texting, writing or if they would prefer we do have a team member who is fluent in ASL.
To contact owners / management team please use email : hello@fieldtriphair.com
Accessibility
LAND ACKNOWLEDGMENTS
We would like to respectfully acknowledge that Field Trip Hair Co. is located on the unceded lands of the Coast Salish peoples–Sḵwx̱wú7mesh (Squamish), Stó:lō and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) and xʷməθkʷəy̓əm (Musqueam) Nations.
Well behaved pets are welcomed.